VentaGenie's ordering & delivery management platform simplifies registration and profile management for both sellers and riders. With a simple UI/UX design, it facilitates admin for the creation of new accounts and updating of existing profiles. This platform ensures smooth interactions and efficient data management for all stakeholders involved.
Dashboard provides a comprehensive overview of key metrics such as the number of orders, latest orders, and the total number of customers, sellers, and riders. This feature offers real-time data visualization, enabling users to monitor performance, track trends, and make informed decisions to optimize operations and enhance efficiency.
Effortless Order Allocation through online ordering & delivery management apps ensures seamless order distribution by automatically assigning orders to the nearest riders first. If a rider does not accept the order, the admin can forcibly assign it to an available rider or transfer it to a nearby rider, ensuring swift and efficient order fulfillment.
Enable the capability to block or unblock customers, sellers, and riders through ordering & delivery management platform, allowing administrators to activate or deactivate their accounts as needed.
The Account Settlement feature provides users with detailed insights into their commission earnings, allowing them to review and confirm the commissions earned through the platform. Admin can access comprehensive commission reports, which can be exported for accounting purposes or further analysis. This feature streamlines the settlement process, ensuring transparency and accuracy in financial transactions.
The Fleet Management feature in the ordering & delivery management app empowers businesses to efficiently oversee and optimize their fleet of riders. With this feature, administrators can track the real-time location of each rider, status of each rider, view list of unassigned, SOS & unassigned orders, monitor their routes and allocate orders based on proximity and availability. This comprehensive tool streamlines fleet operations, improves productivity, and ensures timely and reliable deliveries.
Discount Management in an online order app allows businesses to create, track, and manage various discount offers efficiently. Administrators can set up discounts based on percentage, fixed price, orders subtotal, maximum discount up to certain values, discount on specific items, and schedule them for specific time periods or events. Customers can easily redeem discounts during checkout, enhancing their experience and encouraging repeat purchases. This feature helps businesses attract more customers, boost sales, and increase loyalty through targeted promotions.
Promotion Advertisement Management allows administrators to create and display promotional banners across the ordering website and customer app. This feature enables admins to send banners via push notifications, targeting either all users or specific customers as needed. Admins can collaborate with sellers to run advertisements by mutual agreement. Additionally, admins have the option to include text messages in push notifications alongside promotion banners, maximizing the visibility of promotions and boosting customer engagement.
Sales and Revenue Reports provide app owners or admins with insights into the ordering & delivery management app’s sales and revenue performance. Through these reports, they can track key metrics such as total sales, revenue generated, and trends over time, enabling informed decision-making and strategy adjustments to optimize profitability.
Feedback and Ratings Management allows administrators to oversee the review process for both sellers and riders. They can access review reports, view feedback from customers, and take necessary actions such as rejecting reviews if deemed necessary. This feature ensures that the platform maintains a high standard of quality and addresses any issues promptly to enhance user satisfaction.
Schedule Management enables administrators to edit the schedules of drivers and sellers as needed. This feature provides flexibility in adjusting the working hours or availability of drivers and sellers based on changing circumstances or requirements. Administrators can efficiently manage schedules to ensure optimal resource allocation and smooth operation of the ordering & delivery management platform.
Within the Ordering and Delivery Management System, the Menu Management and Customization feature allows administrators to modify products as needed and accept or reject items added by sellers. This ensures that the menu remains up-to-date and aligned with business requirements.
Category Management involves organizing and managing product categories within the ordering and delivery system. It allows administrators to create, edit, and organize categories to streamline the browsing experience for customers. This feature ensures that sellers are appropriately mapped to related categories and displayed, making it easier for users to navigate and find what they're looking for.
The Order Cancellation feature enables administrators to cancel orders on behalf of sellers and customers before the order is delivered. This capability ensures flexibility and responsiveness in managing orders, allowing administrators to intervene and address any issues or changes requested by either party. By facilitating order cancellations, this feature helps maintain customer satisfaction and operational efficiency within the online ordering and delivery system.
This feature enables admins to review and approve or reject requests for topping up or withdrawing funds from the wallet. Users such as customers, sellers, or riders can submit requests for adding funds to their wallets or withdrawing funds from them. Admins have the authority to review these requests and take appropriate actions based on the platform's policies and guidelines.
The "Manage Delivery Modes” feature empowers administrators to define the default delivery mode for orders, selecting between Home Delivery or Takeaway options. This ensures uniformity and transparency for customers and staff during order processing, simplifying online ordering and delivery management. Additionally, administrators have the flexibility to enable or disable Home Delivery or Takeaway based on current operational needs.
Introducing delivery time slots for scheduled and subscription orders empowers admins to set preferred delivery windows, enhancing convenience and flexibility. This feature enables admins to align their slots in coordination with their schedules, ensuring punctual deliveries and enriching their overall experience. By incorporating delivery time slots, businesses can efficiently meet customer preferences and optimize their delivery processes.
Tax Management allows administrators to apply GST codes to products, ensuring compliance with taxation regulations. By assigning the appropriate GST codes to products, businesses can accurately calculate and collect taxes on purchases, simplifying the tax reporting process. This feature helps ensure that taxes are applied correctly, reducing the risk of errors and ensuring compliance with tax laws.
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