Maximize your business's efficiency and customer satisfaction with our cutting-edge delivery app's real-time driver tracking feature. Monitor every stage of the delivery process, from pickup to drop-off, ensuring transparency and accountability. With our advanced delivery solution, stay informed of each order's progress, enabling prompt action to address any delays and ensure timely deliveries.
The proof of delivery feature in an online delivery app offers confirmation that a parcel or order has been successfully delivered to its intended recipient. With this feature, riders can capture photographs of the delivered item at the recipient's location, providing visual evidence of the completed delivery.
VentaGenie's smart notification features make sure your delivery agents always know what's going on. They receive immediate alerts with all the important details they need, like order is preparing, order is ready, order canceled. This helps them fulfill orders quickly and accurately. Notifications are sent through SMS, Push notifications, WhatsApp, Email, and In-App messages, so riders can stay informed in the way that works best for them.
The on-demand delivery app's “live orders” feature enables users to effectively supervise and manage their delivery operations. Riders have the flexibility to accept multiple orders and prioritize their delivery sequence.
The Dispatcher System of ordering & delivery business acts as the operational hub, handling real-time order assignment and tracking. It assigns orders efficiently and addresses delivery issues promptly. This centralized platform streamlines operations, improves productivity, and ensures customer satisfaction. Additionally, administrators can oversee all riders' activities from a comprehensive bird's-eye view.
You can streamline your operations by partnering with third party logistic delivery integrated by us, allowing you to focus on increasing your order volume. Online delivery platform can seamlessly integrate with any third-party delivery service of your choice. Simply let us know your preferred provider, and we'll handle the integration for you.
The "Availability" feature of powerful delivery platform enables delivery agents to manage their work schedules efficiently. With this feature, agents can set their availability status, indicating when they are ready to accept delivery requests. They can easily toggle their availability on or off based on their availability or preferences.
The "Order Report" feature grants riders access to a comprehensive list of today's and past orders. With this functionality, riders can efficiently review their delivery tasks for the current day and revisit previously completed orders. By utilizing this feature within the delivery system, riders can easily track their order history and view detailed order information.
The "Accept or Reject Orders" feature in the driver app enables drivers to efficiently handle incoming delivery requests by accepting or rejecting them based on their availability. This functionality streamlines their workload, ensuring efficient order fulfillment and enhancing overall delivery process efficiency and customer satisfaction. Additionally, continuous ringing alerts for new incoming orders are provided in the VentaGenie delivery app to promptly notify drivers of new requests.
"Manage Schedule" allows drivers to set their daily working hours and add any holidays as needed. This feature empowers drivers to efficiently organize their work schedule, ensuring they are available when needed and can take time off when necessary. By managing their schedule within the delivery app, drivers can optimize their availability, enhance their work-life balance, and ensure reliable service for customers.
The robust delivery platform allows customers to provide feedback on their delivery experience. After receiving their order, customers can rate the delivery service and leave comments regarding the delivery process, riders behavior, and overall satisfaction with the service. This feedback helps the delivery platform assess the performance of delivery agents, identify areas for improvement, and ensure a high-quality delivery experience for future customers.
Empower your riders with a safety net using our SOS feature, ensuring quick access to assistance during medical emergencies on duty. With this incredible feature of our online delivery solution, admin can receive instant email notifications when a delivery agent triggers an SOS. Additionally, admin has the capability to seamlessly re-assign the SOS order to another available delivery agent, ensuring timely support and efficient resolution of emergencies.
On the dashboard, riders have access to comprehensive insights into their performance metrics and earnings. They can conveniently track their daily, weekly, and monthly earnings, as well as monitor the number of orders accepted, rejected, and completed on daily, weekly, and monthly basis. This comprehensive dashboard feature of the delivery platform empowers riders to analyze their performance, streamline their workflow, and make informed decisions to boost efficiency and earnings.
The Commission Report feature in the delivery app allows riders to track earnings on a per-order basis. It provides detailed insights into the commission earned for each delivery, enabling riders to monitor their revenue effectively. With this feature, riders can analyze their earnings and make informed decisions to optimize their delivery strategies and maximize profitability.
The Rider Wallet is a financial management tool designed specifically for delivery riders within the platform. It allows riders to track and manage their earnings from completed deliveries. Through the Rider Wallet, riders can view their accumulated earnings, track transaction history, and initiate withdrawals. Additionally, it provides a transparent overview of payments received and pending, enabling riders to effectively manage their finances and plan accordingly.
To ensure the authenticity of riders, the online delivery app allows the rider to easily upload their KYC documents directly from their app. Subsequently, the admin will review and either approve or reject the submissions, ensuring compliance and trustworthiness.
The "Start Navigation" feature in the delivery app facilitates seamless navigation for both riders. When activated, it integrates with popular navigation apps like Google Maps, Apple Maps, providing step-by-step directions from the current location to the seller location & from seller location to customer destination. This feature ensures efficient and accurate routing, allowing riders to navigate unfamiliar routes with ease and progress their delivery in real-time.
The Call Seller/Call Customer feature allows the rider to directly contact the customer or seller when necessary, facilitating seamless communication and resolving any issues that may arise during delivery.
Emergency contact number is vital tool of Online delivery system for rider assistance, This option ensure that admin can easily contact rider’s relatives in case of emergency or clarification whenever needed, enhancing their overall experience and productivity on the platform.
Leverage online ordering and delivery solutions to automate operations and facilitate business growth.
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